New Start (NW) Ltd – Cookie Policy

Last updated: September 2026

This Cookie Policy explains how New Start (NW) Ltd uses cookies and similar technologies on our website.

1. What are cookies?

Cookies are small files that websites can place on your device when you visit them. They can be used for a range of purposes, including helping websites function, remembering preferences and understanding how visitors use a website.

2. Cookies used on our website

Our website does not use third-party advertising or tracking cookies.

We use a small number of site-specific session cookies that are necessary for the website to function. These cookies are temporary and are used as part of the normal operation of the website.

We do not use these cookies to identify individual visitors or for advertising purposes.

3. Website analytics

We use Umami to understand how visitors interact with our website.

Umami is a cookieless analytics system. It provides anonymous information about website usage without using cookies to track individual visitors.

The information helps us understand things such as how people use our website and which areas of the website are useful to visitors. We use this information to help maintain and improve our website.

4. Online referral form

Our online referral form uses Gravity Forms.

The referral form is collected, processed and managed directly on our website. We do not use a separate third-party referral platform to collect referral information.

Referral information submitted through the form is held on the website for 90 days before being automatically deleted.

The referral form does not collect IP addresses as part of the data submission.

5. Third-party services and website hosting

Our website is hosted using physical server infrastructure provided by Fasthosts in a UK-based data centre.

Fasthosts does not have access to referral submissions.

Our website also uses Umami for anonymous, cookieless analytics.

6. Managing cookies

Because our website only uses necessary, site-specific session cookies and does not use third-party advertising or tracking cookies, there are no advertising or analytics cookies that you need to manage through a cookie consent banner.

You can also manage or block cookies through your web browser settings. Please note that blocking necessary cookies may affect how some parts of the website function.

7. Privacy and personal information

For information about how we collect, use, store and protect personal information, including information submitted through our online referral form, please see our Privacy Policy.

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time if the cookies or technologies used on our website change.

The latest version will always be available on our website.

9. Contact us

If you have any questions about our use of cookies or similar technologies, please contact:

New Start (NW) Ltd

New Start, St Thomas’ Parish Centre, St Thomas’ Rd, Lytham Saint Annes, FY8 1JL 

sarah@newstartltd.co.uk 

01253 468060